Refund policy
Theo Tech Refund Policy
At Theo Tech, we strive to provide our customers with high-quality digital products and a smooth shopping experience. Please read our No Refund Policy carefully before making a purchase.
1. Digital Product Policy
All products sold on Theo Tech are digital goods (eBooks) that are delivered electronically. Due to the nature of digital content, all sales are final. Once an eBook has been purchased and the download link has been provided, no refunds, exchanges, or cancellations will be issued.
2. Non-Returnable Items
Because our products are intangible and instantly accessible after purchase, they cannot be returned or “un-downloaded.” Therefore, refunds cannot be processed once the transaction is complete.
3. Exceptions
Refunds may only be considered in the following rare cases:
You were charged multiple times for the same product due to a technical error.
You received a corrupted or unreadable file, and our support team cannot resolve the issue.
If any of the above applies, please contact our support team within 7 days of purchase at support@theotechbookstore.link
4. Responsibility
It is the customer’s responsibility to ensure that:
The purchased eBook is compatible with their reading device or app.
They have entered the correct email address during checkout for delivery.
5. Agreement
By completing a purchase on Theo Tech, you acknowledge and agree to this No Refund Policy.
At Theo Tech, we strive to provide our customers with high-quality digital products and a smooth shopping experience. Please read our No Refund Policy carefully before making a purchase.
1. Digital Product Policy
All products sold on Theo Tech are digital goods (eBooks) that are delivered electronically. Due to the nature of digital content, all sales are final. Once an eBook has been purchased and the download link has been provided, no refunds, exchanges, or cancellations will be issued.
2. Non-Returnable Items
Because our products are intangible and instantly accessible after purchase, they cannot be returned or “un-downloaded.” Therefore, refunds cannot be processed once the transaction is complete.
3. Exceptions
Refunds may only be considered in the following rare cases:
You were charged multiple times for the same product due to a technical error.
You received a corrupted or unreadable file, and our support team cannot resolve the issue.
If any of the above applies, please contact our support team within 7 days of purchase at support@theotechbookstore.link
4. Responsibility
It is the customer’s responsibility to ensure that:
The purchased eBook is compatible with their reading device or app.
They have entered the correct email address during checkout for delivery.
5. Agreement
By completing a purchase on Theo Tech, you acknowledge and agree to this No Refund Policy.